Multilog call logging buffer -

Multilog – is a completely self-contained call record buffer including a V90 or Ethernet modem, a UPS and a BS6301 approved call record port. It connects to the call logging port of a PABX, receiving and storing call records in a fully battery-backed buffer memory up to 128Mb in size.
 
Three ways to collect data -

1. Collect data by dial up or leased line - when fitted with a modem Multilog may be periodically polled by a central site to download call records across the telephone network.

 Prices from £740.00  
Press release
User guide.  

2. Collect data over a network - Multilog can be specified with an Ethernet modem to provide continuous network delivery of the call records over a corporate LAN or WAN.

3. Even TCP straight in - Multilog can also be specified with a network interface which allows a direct TCP connection to data and configuration functions.

Multilog is designed as a telephone call logging buffer with features specifically to suit the needs of the industry. It integrates all the requirements into one self contained unit; a barrier unit, a modem, a no-break power supply and a either a modem or a serial / Ethernet converter -

A summary of features include -

Memory sizes from 256k to 128Mb
Built in 56k V90 modem or IP delivery by built in Piper unit.
LCD display and keyboard makes set up easy.
Four contact sense inputs for alarm centre dialing.
Selectable for dial up or direct delivery operation.
Internal UPS for 4 to 8 hours operation without mains power.

Options -

Set a data 'high water mark' to cause auto-dial out.
Capture PABX alarms and auto-dial out to alarm management centre.
Connect to MMI ports without disturbing call log data capture or alarms.
On the fly call record filtering including selective record discards, dialed digit removal etc.

Specification -

Speeds from 300 to 38k4 baud.
Xon / Xoff or RTS / CTS flow control.
7 or 8 bit data, odd, even or no parity, 1 or 2 stop bits.
Data stored in battery backed memory. Buffer sizes of 256kb to 128Mb available.
Presented as a DCE or DTE on D25F.
Power 240vAC 12 VA (other voltages available. Metal enclosure.
Size - LxWxH 260mm x 360mm x 70mm (1.5U). Weight - 1.5Kg.
0°C to 40°C ambient, 5 - 95% humidity (non-condensing).
Rack mount, table top and vertical stacking configurations available.

Management -

Front panel LCD and push buttons allows menu configuration of unit.
Remote management by modem dial in allows secure monitoring and control of functions including download of new operating software.

No break Power supply -

The unit has internal battery backup to allow operation during mains failure.
Un-powered operation for 8 Hours. Internal intelligent battery recharge.

Firmware functions.

The user can select a number of standard call record manipulations, for example delete incoming nulls. In addition many special firmware functions are possible, for example to discard certain record types or to suppress dialled digits. Please let us know your requirement.

Configuration.

For initial installation, user settings such as baud rates can be set up by using the LCD display and the membrane keyboard. Once the unit is installed and cannot be conveniently accessed, it can be configured through the modem port by entering menu mode. This does not affect data collection.

Data collection - On-line mode.

Data arriving at the call logging input port is buffered in the battery backed buffer.
In 'On line' mode (leased line or other nailed up link) data is output whenever it is present in the buffer. It  be stopped and started with Xoff and Xon characters. (No control signals are required). The power on default is to assume 'OK to output'.

Data collection - Off-line mode.

Data arriving at the call logging input port is buffered in the battery backed buffer.
In 'Off line' (dial up) the data will be output when DCD and CTS from the modem become true and Xon is received. When the link drops, the unit reverts to requiring an Xon to output data.

Alarm operation.

The user can enter one or two telephone numbers for the alarm monitoring system(s). Whenever an alarm enters, the unit starts an auto-dial sequence with the modem, unless this is currently in use by the call log polling system. When the alarm string has been successfully delivered to the first number, if a second number has been entered the alarm is delivered to it too.

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